Issue

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Issue

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Issue
Issue
2020-08-05 19:17:42 - last edited 2020-08-06 00:55:44
Model: TL-WN881ND  
Hardware Version: V2
Firmware Version:

I inserted the card safely started the pc but it can't see it it says: other device.  I tried many things including the tutorial video but nothing worked, maybe it's not compatible? 

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#1
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1 Accepted Solution
Re:Issue-Solution
2020-08-06 00:55:36 - last edited 2020-08-06 00:55:44

@Richard_2004 

Hello

Thank you for your patience.

Are you trying to say, this adapter has not been detected by the computer?

Could you please refer to this link to double-check if there is any adapter under device manager, such as:

 Without driver installed:

 

And may I know the operating system of your computer?

PS: the driver for 881ND: https://www.tp-link.com/support/download/tl-wn881nd/#Driver

 

Thank you~

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#2
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Re:Issue-Solution
2020-08-06 00:55:36 - last edited 2020-08-06 00:55:44

@Richard_2004 

Hello

Thank you for your patience.

Are you trying to say, this adapter has not been detected by the computer?

Could you please refer to this link to double-check if there is any adapter under device manager, such as:

 Without driver installed:

 

And may I know the operating system of your computer?

PS: the driver for 881ND: https://www.tp-link.com/support/download/tl-wn881nd/#Driver

 

Thank you~

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Re:Issue
2020-08-06 07:35:44 - last edited 2020-08-06 07:38:16

@Kathy_Z  yes I meant that, but there aren't any other devices like that just the unknown device which is the card. I downloaded and installed the driver 3times but it just dissapeared win7 ultimate Edition 64x

 

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#3
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Re:Issue
2020-08-13 11:01:02

@Richard_2004 

Good day.

If it has an unknown device here, maybe we could try to manually install the driver:

TL-WN881ND V2

https://static.tp-link.com/2019/201911/20191129/TL-WN881ND V2 windows 10 RTL driver 2024.0.4.208.zip

How to install: https://www.tp-link.com/support/faq/228/

 

Thank you~

 

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