How do I get answers from support?
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How do I get answers from support?
I am experiencing false positives in URL filtering.
I haven't received a response to my contact to support.
When I contacted Trend Micro, they contacted me to contact TP-LINK as it's not their problem.
This is the worst support I've ever seen from a vendor.
Here's the website.
https://cimtops-support.com/i-Reporter/ja/
Sometimes you can access it by turning on the "malicious content filter," but sometimes you can't.
Turning it off will ensure that access is available.
I have asked Japanese support team, but I have not gotten any responce.
I don't think you should buy a Chinese manufacturer.
At least, I think other Japanese should never buy TP-LINK products. They are the worst manufacturer.
