DLNA Blocker with AX50 in Access Mode

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DLNA Blocker with AX50 in Access Mode

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35 Reply
Re:DLNA Blocker with AX50 in Access Mode
2021-03-15 02:55:14

@thierry_w 

 

Can you please confirm if the AX50 is connected to the main router via LAN or WAN? What if you change it to access point mode manually by connecting to the AX50 to the main router via LAN, and disable the DHCP server on the AX50 like this?

https://www.tp-link.com/support/faq/1384/  (Case 2)

 

BTW, our engineers are still working on this as mentioned by Alexander_S, we will update here once we have a solution.

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#32
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Re:DLNA Blocker with AX50 in Access Mode
2021-03-15 16:33:57

@Kevin_Z 

 

Thank you for getting back to me.

When I reported the issue it was connected to the main router via WAN.

Yes, I have managed to have upnp working the way you called "changing it to access point mode manually": keeping it in rooter mode but connecting to the AX50 to the main router via LAN, disabling the DHCP server on the AX50, and setting a static ip address on the same network as the main router.

It shows that the AP mode is somehow broken, but thank you for the workaround.

I stil hope you'll manage to properly fix AP mode.

Thanks

 

 

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#33
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Re:DLNA Blocker with AX50 in Access Mode
2021-03-16 01:11:22

@thierry_w 

 

Thank you very much for getting back with the valued update, it's glad to know manually change it to AP mode works. The tech team was made aware of your issue, they are analyzing, and we will update the solution here.

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#34
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Re:DLNA Blocker with AX50 in Access Mode
2021-06-11 08:10:47

@Kevin_Z unfortunately I am still waiting for your engineers to fix this problem or getting back in contact with me. I just mailed the support again.

This was the last conversation on March 15th:

 

=====================================

From: TP-Link Support <support.forum@tp-link. com>

Date: 15.03.21 04:06 (GMT+01:00)

 

Dear Customer,

Thank you for your valued reply.

Could you please provide us with the model number of your TV and NAS?

I will forward this case to the R&D department to check if they can reproduce and fix the problem.

 

​We look forward to hearing back from you. If you have additional information or feedback to provide, please let us know.

Best Regards

----------------------------------------------

TP-Link Technical Support

 

=======================================
2021-03-15 07:12:23.0 ----- FROM xx@xx. de TO support.forum@tp-link. com 

 

Good Morning, 

 

my NAS is a Synology DS418j, my TV a Samsung UE48JU6050U.

 

Best regards,

Alexander Straub

 

=====================================

From: TP-Link Support <support.forum@tp-link. com>

Date: 15.03.21 08:51 (GMT+01:00)

 

Hi Alexander,

Thank you for the information.

I will contact you as soon as the R&D department gets back to me.

​We look forward to hearing back from you. If you have additional information or feedback to provide, please let us know.

Best Regards

----------------------------------------------

TP-Link Technical Support

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#35
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Re:DLNA Blocker with AX50 in Access Mode
2021-06-15 07:19:25

@Alexander_S 

 

Hi, I guess they have contacted you via email already, please check.

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#36
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