Archer T3U Mini Discontenting and Reconnecting randomly

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Archer T3U Mini Discontenting and Reconnecting randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer T3U Mini Discontenting and Reconnecting randomly
Archer T3U Mini Discontenting and Reconnecting randomly
2020-07-27 11:33:09 - last edited 2020-08-03 15:22:43
Model: Archer T3U  
Hardware Version: V2
Firmware Version: V2

I just bought a new wifi adapter because my old one stopped working so I bought the archer t3u mini it was 40 bucks anyways

 

It connects fine with my internet connection but after awhile it will randomly start disconnecting from my connection and it is only on my computer and only sense i got this new wifi adapter is there anyway to fix this? I have installed the newest drivers/Changed my windows power settings

 

Please help..

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#1
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4 Reply
Re:Archer T4U Mini Discontenting and Reconnecting randomly
2020-07-29 06:34:29

@Brayden 

Hello, we are sorry to hear that you have trouble with the adapter. We will try our best to help you identify and solve the issue.

Please help us get the following information:  

                                                                                                                     
1.  How often does this issue happen?  How far away from the router to the computer?                                                                                                            

2.  Which band has the unstable connection? Both 2.4GHz and 5GHz band Wi-Fi?

3.  Do you have a stable connection from router on other Wi-Fi devices ?  

     If so, please change the Wi-Fi channel of the main router. Please change 2.4GHz channel to be 1 or 6 or 11; the 5GHz channel to be 36 or 40 or 44 and save them.   

Or you can download WI-FI analyzer on your phone to test the empty Wi-Fi channel around and change the channel to be empty for both bands.                 

Then please check if the same issue happens again.

 

4.  When the connection lost, was the Wi-Fi still connected but no internet / completely disconnected/got some Errors message?  What is the Error message?                                    5.  If WI-FI  connected but no internet, what is the IP address and default gateway? https://www.tp-link.com/support/faq/838/
6.  The connection manually reconnects itself, right? 
7.  What is the model number of your Wi-Fi router? 
8.  Please send us a photo of  the driver version and computer system information by referring to this FAQ : https://www.tp-link.com/support/faq/2722/


Thank you for your precious time.
Wish you a nice day.

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#2
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Re:Archer T4U Mini Discontenting and Reconnecting randomly
2020-08-02 20:09:14 - last edited 2020-08-02 20:09:57

@Kathy_Z It disconnects on 5.8Ghz I don't use 2.4 also it says no internet but connected and I bought another one yesterday and it didnt fix the problem I still had disconnecting issues, Also I have the latest drivers for my adapter you can download on this website. Ive reinstalled them several times trying to fix it but it doesnt do anything... 

 

 

I'm going to try and switch wifi channels to 44 instead of 48. Ill keep you updated

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#3
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Re:Archer T4U Mini Discontenting and Reconnecting randomly
2020-08-03 15:18:34
Okay I switched the channel to 44 instead of 48 and it didnt seem to fix anything still disconnects my default gateway is 192.168.0.1 And what happens is I get "No Internet Access" But secured
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#4
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Re:Archer T4U Mini Discontenting and Reconnecting randomly
2020-08-13 10:38:49

@Brayden 

Good day.

May I know the modem number of your main router?

How about the system info and driver info about your computer:https://www.tp-link.com/support/faq/2722/

Please try to use the following driver to have a look

https://static.tp-link.com/2019/201911/20191128/00011389-RTLWlanU_WindowsDriver_1030.29.1102.2017_DUA_tplink_0719.L (1).zip

Thank you~

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#5
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