Hi there,

Recently I have purchased the AX10 router,

but I am experiencing some problems with the Smart Connect option, while it is enabled I have very difficult to connect to the router if i am on the second floor cause it will not be in range ( or Unable to connect & incorrect password). The second problem is when i am near to the router and i am connected to it via 5G and i start to create distance, it will not switch me in 2.4G ( i have to wait a considerable time) or if i will move quickly it will disconnect me. I was urged to disable the Smart Connect option and to use 2.4G and 5G SSIDs separately.