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Must power cycle after internet goes down

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Must power cycle after internet goes down

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Must power cycle after internet goes down
Must power cycle after internet goes down
2020-06-08 17:29:03
Model: Deco M5  
Hardware Version: V2
Firmware Version: 1.4.4

Must power cycle main deco 5 every time cable modem reboots or looses internet and then gets it back 

Why won't deco 5 automatically detect modem is back online

 

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Re:Must power cycle after internet goes down
2020-06-09 09:16:02

@Warrenjeannemay 

Hi,

 

The M5 may obtain an invalid IP address from the cable modem, since the modem needs some time to connect to the internet, it may give the M5 a temporary IP address.

 

Please try to unplug the cable to the M5 and plug it again to see if the issue can be fixed.

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