@kflem1 

 

Did you receive any error message when you try to uninstall the old driver?

You can share me the screenshot of the failure to uninstall the old driver, then I can better help you check the problem.

Hi, there was no option given to uninstall the old driver. Sometimes when you uninstall a device it offers the option to uninstall the old drivers with it, but device manager does not provide this option. So there is no error, just not any way of uninstalling the driver.

@kflem1 

 

Could you please try to uninstall the firmware in the control panel?

Please check case 3 of the data:https://www.tp-link.com/us/support/faq/2252/

 

Have a nice day!

@kflem1 

Yes, i have tried this several times. The adapter uninstalls but the driver remains. No option shows up to uninstall the driver along with the adapter. When i try to intall the new driver after uninstalling the adapter, I get the message that i need to uninstall the old driver first. It seems also that windows 10 has installed its own driver from Microsoft over the original driver. 

@kflem1 

 

Could you please send me some screenshot about how did you uninstall the driver?

According to our experience, the driver can be removed from the device management interface or control panel.

So if you can provide a screenshot it may be more helpful for me to check this problem.

 

Best Regards!

@kflem1 

 

Also, there is an advice, please try to enter the safe mode of the window to uninstall the old driver and install the new driver, it may help.

How to get into Windows safe mode:https://www.tp-link.com/en/support/faq/791/

 

Best Regards!