Loss of connectivty on 2.4GHz band / not on 5 Ghz and impossible to log in as an admin

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Loss of connectivty on 2.4GHz band / not on 5 Ghz and impossible to log in as an admin

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Loss of connectivty on 2.4GHz band / not on 5 Ghz and impossible to log in as an admin
Loss of connectivty on 2.4GHz band / not on 5 Ghz and impossible to log in as an admin
2020-04-13 07:30:50
Model: Archer C20  
Hardware Version: V5
Firmware Version: 0.9.1 3.16 v0001.0 Build 161130 Rel.684

Hello

 

From time to time I face the following issue:

 

- At some point in time, 2.4 Ghz SSID is still visible but no equipment can connect on it (laptop, smartphone)

- Acess to 5 Ghz wifi SSID is fine for any equipment

- there is no possibility to access to the router as an admin: credientials are denied

 

If you switch off the router then on, the issue is gone away, working fine for few days and then issue re-occurs.

 

Please note that the router is in acess point mode, DHCP is managed by the ISP remote router.

 

Is it a known issue ? any firmware update ?

 

Thanks

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