RE450 V2 Ocassionally blinking red

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RE450 V2 Ocassionally blinking red

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RE450 V2 Ocassionally blinking red
RE450 V2 Ocassionally blinking red
2020-03-29 05:09:30 - last edited 2020-08-06 06:51:43
Model: RE450  
Hardware Version: V2
Firmware Version: 2018

What does it mean when the range extender occasionally flashes red. It only flashes red once (easy to miss) but then is solid blue for some time, before flashing again.

 

I reset to factory settings and set up again. I updated the firmware. Still seeing the same problem.

 

Also, whe I walk with my device from my living room which is probably using the host network for internet, and into my bedroom to use the extended network, the internet fails. I have to reset lease and it works. Can you advise on what to do about that as well? 

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#1
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2 Accepted Solutions
Re:RE450 V2 Ocassionally blinking red-Solution
2020-08-06 06:51:30 - last edited 2020-08-06 06:51:43

 

Hi All,

Thank you very much for your close attention.

For the occasionally blinking red, we need your help to get more details for further assistance.

When the LED is occasionally blinking red, is there any abnormal behavior about the RE450, like internet drops out, slow speed?

How often would it happen within a day/ week?

Did it happen since you had it or after working well for some time, then it suddenly started?

 Thank you~

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#5
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Re:RE450 V2 Ocassionally blinking red-Solution
2020-08-26 03:12:35 - last edited 2020-09-11 05:39:51

@am262327 

Good day,

Sorry for the delay.

After checking with the engineers, it might be caused by the unstable wireless signal of the host network.

But the disturbance was too small to affect internet stability.

So the customer did not need to worry too much and could constantly monitor the performance on the RE450.

 

And As for the warranty(since some customers worried whether he should return the device or not),  if the device had any further issue which could not be fixed even though it is out of the return period of the retailers, the product is also covered by the TP-Link warranty policy.

https://www.tp-link.com/en/support/replacement-warranty/

Thank you very much for your understanding and support.

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Re:RE450 V2 Ocassionally blinking red
2020-03-31 05:58:33

@am262327 

 

Red light means that the RE450 is experiencing poor signal strength. You can check the LED explanation below. 

Meanwhile, does it affect the actual performance of the RE450? Try relocating it closer to your router and ensure that the firmware is up to date. 

 

Besides, you can change the wifi settings on the main router  to optimize the wifi performance. 

 

Good day. 

 

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#2
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Re:RE450 V2 Ocassionally blinking red
2020-05-14 08:15:53

@Kevin_Z 

 

The table does not tell you what the issue is when it is FLASHING red occasionally - it indicates solid red, solid blue and flashing blue but mine in flashing blue and occaisonally red. Does this mean the signal is intermittent from the router and needs positioning closer to the router still?

 

Thanks

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#3
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Re:RE450 V2 Ocassionally blinking red
2020-08-01 20:47:59

@am262327 

Hi 

We too have the same issue

 

RE 450 V2 is solid blue most of the time, but blkink red for few second every now and then ( 10 minutes or so) 

As this happen to other, that surely mean something. 

 

I too have read the table, and see there is no indication, but it must mean something. 

 

Our router is not very far, maybe  8 feet, upper floor, and this is the very best location we can get. We tried all outlets in the basement, and this is the very best (bluer) of all. 


So what do you suggest ? 


Could that be that the Re450 is defective, and should we return it for another while we can ? 

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#4
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Re:RE450 V2 Ocassionally blinking red-Solution
2020-08-06 06:51:30 - last edited 2020-08-06 06:51:43

 

Hi All,

Thank you very much for your close attention.

For the occasionally blinking red, we need your help to get more details for further assistance.

When the LED is occasionally blinking red, is there any abnormal behavior about the RE450, like internet drops out, slow speed?

How often would it happen within a day/ week?

Did it happen since you had it or after working well for some time, then it suddenly started?

 Thank you~

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#5
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Re:RE450 V2 Ocassionally blinking red
2020-08-23 16:12:22

@am262327  We just got ours a few days ago and are having the same issue. Unit is brand new, less than a week old. We have noticed that it blinks the red light a few times a day for maybe a minute. Ours is located in an ideal position not far from the main router and works great. There doesn't seem to be any loss of connection from devices that use it when the red light flashes. 

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#6
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Re:RE450 V2 Ocassionally blinking red
2020-08-23 17:58:10
Hi Kathy, I just got your answer today. It happen since we have the RE450. It never stay blue where ever it is. No connection drop, and (many reset) did nothing. Internet seem to get in (maybe slower) but is stable on the router an on the other floor. This is annoying. As they are just few day to return the item, a fast answer would be really appreciated
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#7
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Re:RE450 V2 Ocassionally blinking red-Solution
2020-08-26 03:12:35 - last edited 2020-09-11 05:39:51

@am262327 

Good day,

Sorry for the delay.

After checking with the engineers, it might be caused by the unstable wireless signal of the host network.

But the disturbance was too small to affect internet stability.

So the customer did not need to worry too much and could constantly monitor the performance on the RE450.

 

And As for the warranty(since some customers worried whether he should return the device or not),  if the device had any further issue which could not be fixed even though it is out of the return period of the retailers, the product is also covered by the TP-Link warranty policy.

https://www.tp-link.com/en/support/replacement-warranty/

Thank you very much for your understanding and support.

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#8
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Re:RE450 V2 Ocassionally blinking red
2020-09-08 11:08:30

@Kathy_Z  So what you are saying is that you would rather have us return the product and buy something else? That's what it looks like to me. 

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#9
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Re:RE450 V2 Ocassionally blinking red
2020-09-08 11:11:34

@daphne  Same here just bought it a few days ago and from time to time it will flash red and go back to blue. I have even had it in the same room as the router and it does it. Support does not seem to want to come up with a fix. I have seen one statement that suggested that more or less take it back. At least that is what I took it as. Maybe I will and check out Netgear.

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#10
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Re:RE450 V2 Ocassionally blinking red
2020-09-08 13:45:32

@VHammer 

Not at all

I still have and use the RE450 V2

But as it seems that many more more people are having the same issue, maybe a positive answer about the red flashing issue would be useful?  At the very  least the meaning of it, which is not mentionned in the instructions.

Would'nt you think so? 

 

And would't it be possible to have the answer a little faster, if possible ?

 

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#11
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