TP-Share folder not showing all files and folders

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TP-Share folder not showing all files and folders

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33 Reply
Re:TP-Share folder not showing all files and folders
2021-05-08 01:30:06

@AAX 

 

Hi, how many media files (images and videos) in the HDD?

 

Can you check if you have the same problem when you access the AX11000's Media Server (not the SMB network share) via "Windows Media Player"?


Is there a hidden folder named ".TPDLNA" on the HDD that contains a file "files.db"? You could try to delete that *.db file (or rename or move, if you want to keep it for later) and then replug the HDD to your router and check if that makes any difference.


BTW, what is the format of this HDD?

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#33
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Re:TP-Share folder not showing all files and folders
2021-06-14 07:16:14

@AAX I have the same router and same situation. Very frustrating as the number of files on the HDD is irrelevant if the DLNA work. This is a router issue as the same drive worked flawlessly on two other routers. I hope the fix this because it will make me return the router. This is an expensive, high performance router to be without this basic feature. 

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#34
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Re:TP-Share folder not showing all files and folders
2021-07-27 17:23:25 - last edited 2021-07-27 17:32:42

@Kevin_Z 

 

I am using an Archer C5400X router. Recently added a USB HDD (WD My Passport 4TB). But the problem I am facing when try to access media files using DLNA client, could not see all the supported files whereas wusing Windows and Mac PC I can access all the files.

 

I tried to solve this problem by deleting the files.db file from .TPDLNA folder but each time it's only refresh with only 4,426 files of my whole library. Followings are the details of my hardware.

 

Hardware Version: ArcherC5400X v1.0

Firmware Version: 1.1.2 Build 20191223 rel.73956(5553)

USB HDD: WD My Passport 4TB

HDD File Format: NTFS

Total Media Files in the TP Share: 49,112 (however only showing 4,426 files any DLNA client [TV, Blue-ray Player, etc])

 

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#35
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