Archer T3U v1.0 drops 5 Ghz connection after Windows 10 1909 Update

The adapter works fine under windows 10 1903 (for a long time) conecting by 5ghz at Archer C5 V4 (780 ~ 866.7 Mbps). After windows update to 1909 version the Archer stay very hot under high load, speed drops to zero and disconnection occur. Windows diagnostic fix the issue telling about a gateway conflict and Archer Realy turn on again. I make tests with 3 diferents drivers and nothing change. I used USB 2.0 port from 8 years old HP notebook Windows 1909) and USB 3.1 from AMD Rysen 5 3600 - Asus X570 Chipset (windows 1909). No make difference. To some intel WiFi chipsets a driver update resolved the problem. So Maybe A TP Link driver update solve the disconection and health problem with Archer T3U v1 .
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Hi,
Thanks for your patience.
Did the issue start just after the windows update?
How about the 2.4ghz, and did it drop the same as 5ghz?
May I know the model number of your home router?
Have you tried to change the router’s channel, like channel 11 for 2.4ghz and channel 48 for 5ghz?
When the connection dropped, were you still connected but no internet or the Wi-Fi has been disconnected already?
Moreover, would there be any error message when the connection dropped?
Later, we would follow up on your case via email, and please feel free to update the above answers via email.
Thanks a lot.
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Hi there.
Yes, the issue started once Windows 10 had been updated to build no 1909
2.4Ghz wifi still works fine, without disconnects. just speed has dropped a bit
The router model is Genexis PURE-ED500.
I haven't tried to switch wifi channels, since the rest of the devices at home (phones, tablets, and laptops)work perfectly with both 2.4/5Ghz networks.
When connections drop - there is no connection at all to the wifi network and no error message displayed.
Thanks
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Thanks a lot for the update. We have emailed you days ago, can you please check and respond? We will try our best to help you out.
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