Green light and correct setup yet no wifi signal
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I have 3 decos. 2 work perfectly.
The 3rd can be set up using bluetooth only. It is not detected when using wifi setup. However once set up the light is green and customer service says it's in perfect working order. However it is not. Despite the green light and the fact that it appears on the app as a connected deco, it does not transmit wifi. When scanning devices to find a wifi signal there is none in its range. Also customer support insisted that the problem is due to the fact that this deco is too far from the main deco. This cannot be the case - I've tested it myself by swapping decos...and it works...meaning that this particular deco is faulty. However I gave it to the service centre and they sent it back saying it's in perfect working order
