Can't get internet

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Can't get internet

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Can't get internet
Can't get internet
2019-10-17 13:07:41 - last edited 2019-10-18 02:46:01
Model: M7300  
Hardware Version: V2
Firmware Version:

Hello friends. I am getting the wifi connection but the internet is not coming through. When I troubleshoot online I am told to go to tplinkmifi which I cannot do because I have no internet.  When I use the simcard in a phone the internet works. But not in the router. I am at my wits end. Help me somebody please.

Stonetown, Zanzibar.

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Re:Can't get internet
2019-10-18 02:45:32 - last edited 2019-10-18 02:46:01

@Stonetown 

 

The domain name used to access the web UI is tplinkmifi.net, not tplinkwifi.net. You can give it a go again. 

 

Then you can go to the status page and verify whether the M7300 has obtained valid internet IP from the ISP.

 

You can follow the instructions below to do further analysis:

https://www.tp-link.com/support/faq/794/

https://www.tp-link.com/support/faq/795/

 

Good day. 

 

 

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#2