DECO E4 stuck in yellow light
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Hello,
Just bought the 2 pack Deco E4 and upon setting up one of the unit stuck in yellow light mode and not able to enter setup mode(blue blinking light).
The unit also not displaying the blinking yellow light, only constant yellow light.
Troubleshooting done:
- Tried changing power cable with the working unit - not working
- Tried rebooting & reset the unit couple of times - not working
- Tried connecting the "stucked" unit to working unit directly via LAN - not working
So now i'm stuck with only 1 unit working and not able to add the additional unit to set up my mesh network at home.
Anyone have experienced similar problem ? Can share any steps to rectify this.
Thanks
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Hi, here is the instruction to do the firmware recovery:
https://www.tp-link.com/en/support/faq/2958/
After that, if there is still no change at all, please feel free to contact the local team to get it replaced.
Thank you very much for your understanding and support.
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@Meejano_Harun My new S4 devices are all working fine, except one that would go into constant yellow-light state, after a few hours usually. I did try the re-flash approach, which corrected the issue for a while, but not permanently. I saw some talk about being sure to use the right power supply, which I was, but that was plugged into a 4 gang extension lead. So after changing the extension lead for another one I have not had the issue.
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