Deco M5 latency to modem/router spikes.
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I am experiencing issues with a new Deco setup at home.
I have 3 Deco M5s which have drastically improved the connectivity in my home.
The only issue that I cannot seem to fix (using existing TP-Link support threads) is that the latency coming off of the Decos when communicating to the main router is not consistent and frequently (every 10s or so) will drop connection entirely for a brief moment. It will be fine at 20-25ms and then I can watch the pings and see it steadily climb to 5000ms before going offline and then starting back at 20ms.
It's not noticeable usually when doing general things like surfing or watching a buffered video, but voice calls and video games are nearly un-usable.
Things I have attempted which either don't fix the issue, or stop the Deco from working at all:
- disable DHCP on the ISP's provided modem/router
- switch the deco between router and AP mode.
- reset the deco network and start from scratch
I am not able to bridge the modem/router from the ISP because it disables other services which are controlled by the device (IE: Moca, Tivo)
I have also been testing pings directly wired to and on the wireless provided by the ISP device and everything is fine there.
I attempted to troubleshoot with the ISP but they aren't willing provide assistance when using a third party device.
I can provide any futher information required.
Thank you,
Dave
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Hello, I am experiencing spikes as well, I have 4 deco m5 connected, latest update 1.4.7, see attached screen.
How can i fix it?
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I came to the thread with the same issue on my newly bought M5 pack. My boy was complaining of major lag on his Xbox and I noticed it heavily this morning during a Teams call. It was cutting out every few seconds and I missed a large amount of the conversation.
Having read through the replies I tried the disabling mesh option for my PC and Xbox and it has worked perfectly. It's not a blanket disable now though. The app lets you disable mesh for individual clients which is shown on this thread Advantages of disabling "mesh" per client?
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Your problem is exactly same with Mine 192.168.68.1 is the Main Deco IP
TP link with so many people having this issue what other information you need ?
The ping spike is already happening between the 2nd Deco to the Main Deco, what other network topology you need ?
I just buy new Deco and at least expecting to have minimum stable connection i dont expect blazing fast 1200AC you can give me stable good 50mbps i am happy to accept it
To share more info the 2nd deco to the main deco is 6 meter apart with direct sight still having this issue.
Just to share.... this issue happen even when only 1 CLIENT Connected to it.... your advertisement say can handle 100 client..... you cant even handle 1 client properly . How you test and claim can handle 100 ...... ????
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@ewakil12 Did you try disabling mesh for the particular client? Solved my issues and, given they are static devices, I'm happy.
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@Tawkeye Hello, how are you?
I already tried and the problem continues, my connection is very unstable. I don't know what to do
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I had similar issue after my first post above that was caused by my homeplug backhaul. I removed that, re-positioned the unit for better signal and it's caused no isses since.
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