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Openvpn problem

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Openvpn problem

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Openvpn problem
Openvpn problem
2019-06-20 06:57:10
Model: Archer C5400  
Hardware Version: V2
Firmware Version: 1.2.2 Build 20170912 rel.56240(4555)

I used the setup from https://www.tp-link.com/us/support/faq/1237/ and when I try to connect with Tunnelblick it says my computers public ip address has not changed and it is still xx.xxx etc. If I connect the text in the Tunnelblick window turns green and I am connected. If I bring my computer somewhere else it cannot connect to the server. The config txt file has an internal ip address (192.xxx). If I try to change it to my computers IP address when I am connected to the router it cannot find the server. How do I fix this?

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#1
4 Reply
Re:Openvpn problem
2019-06-23 06:33:18

Hi,

 

If you aimed to connect your computer to the OpenVPN server, please follow the instruction below:

https://www.tp-link.com/us/support/faq/1239/ 

 

Meanwhile, may I know which setup you get stuck? Please show us a picture of it also.

 

Thanks in advance, and have a nice day. 

 

 

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#2
Re:Re:Openvpn problem
2019-06-23 18:15:41

I did follow the instructions and I can install the openvpn and when I connect at home everything is OK. But when I try to connect through my phone 4G or through the wifi at work the Tunnelblick can not connect to the server. The timer runs out. I am on a mac

 

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#3
Re:Re:Openvpn problem
2019-06-23 18:22:00

And when I disconnect (still at home) my internet connection does not work even though it is connected to the router. I have to turn wifi off an on again to access internet. 

And when I connect with Tunnelblick I get a warning:

This computer's public IP address was not changed after connecting to OpenVPN-Config-Archer_C5400 (4). It's still xx.xxx.xxx.xx.

This may mean that your VPN is not properly configured.

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#4
Re:Re:Re:Openvpn problem
2019-06-24 10:32:34

Hi,


Our engineer will email you later, if you are willing to do further analysis, please check your inbox.

 

Please wait a while until they reach out to you.

 

Thanks for your understanding and cooperation in advance, and have a nice day 

 

 

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#5

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