Hello,

What is the current internet IP address of C60? 

In the same network, please test whether you can access it with your PC's IP address and port number; meanwhile, you can use the WAN IP plus port number to test.

Besides, please use telnet to test:

1. in the same network, please go to run—cmd—telnet lan ip port number 

2. in external network, please run—cmd—telnet wan ip port number

Note: Please show us the pictures of the test results.

Good day. 

RafaelBarbosa wrote

As described above I own an Archar C60 V2 firmware 2.0.0 Build 20161206 rel.69298.

 

I need to access my desktop remotely, so I configured a Dynamic DNS domain (tested with NO-IP and TP-LINK), done the configuration and authentication went to the menu "NAT Addressing> Virtual Servers" and includes the following settings:

Type of Service: RDP
External Port: 3389 (I tried other ports too)
Internal IP: 192.168.0.167 (My desktop)
Internal port: 3389 (tried with other ports too)
Protocol: ALL

Note: antivirus and firewall are disabled.

Reboot the router, the DNS created is found but the machine refuses the connection, in a ping for example it finds the IP and loses the packages

What should I do to configure RDP for an external access to my network?