Possibility to change WiFi channels

There should be a way to change WiFi channel, or at least the system should change it by itself, choosing the least saturated one. For 2.4GHz it is clear that it will be almost impossible to select a free channel, but on the 5GHz I only see other 2 networks and we are all in the same channel! For at least one the reason may be that our neighboor is using a TP-Link product as well.
I think this is a very basic configuration in any WiFi device, which I would have never though was not going to be possible before buying it.
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Another day has passed and still no relevant explanation. Will try again tomorrow!
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Give us a Beta for changing channels
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Would it be possible to get SSH access to the Deco X60 (or any of the Decos for that matter)? If so, we may be able to find a way to change the channel ourselves. I'm sure these systems are running Linux, so SSH should be there.
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Hello all, sorry to respond late.
We have already noted all of your requests about choosing the wireless channels manually on the Deco system and they have been forwarded to the developers, they will publish new official firmware in the near future, not too long to wait, which will optimize the current channeling picking mechanism, it is suggested to wait for the new updates and confirm if that will help address any of your concerns.
I will try to explain why we don't give the Deco administrator the permission to manually choose a channel on the current Deco system, which may not precise but I will try my best:
Firstly, we need to clarify that the wireless channels on the current Deco firmware are not manually configurable as Deco automatically selects a 2.4GHz channel to use based on what it sees around it, selecting the channel that has the least interference. The 5GHz channel appears to be configured based on the region the device was manufactured for use in and they are apparently not auto-selected and are definitely not manually configurable.
Secondly, we need to reiterate what is the point of having a whole mesh Wi-Fi system in your network. The whole point of mesh networks is to give a seamless, unfettered, and performant experience for wireless networking, and thus a mesh network is "self-configuring" and "self-healing", the network automatically incorporates a new node into the existing structure without needing any adjustments manually by a network administrator and it automatically finds the fastest and most reliable paths to send data. If you change the wireless channel on the Deco nodes manually, it may give you the risk of losing the other Deco nodes and thus ruin your Deco system, you may need to start over again to reconfigure them.
What's more, it is not always easy to choose a clear wireless channel in your networks, you may need to test with all of them in order to find one that may be usable. Most importantly, crowded isn’t the same as busy, even though some channel scanning apps tell you one specific channel is busy, they don’t always measure other sources of congestion and interference. Non-Wi-Fi signals (like those from microwaves, Bluetooth devices, cordless phones, garage door openers, baby monitors, etc.) can all congest a channel but may not show up in a scan. So it’s possible that a channel can appear empty, while it is, in fact, saturated with other kinds of interference.
Last but not least, other mesh systems such as Google Wi-Fi mesh (update here that Netgear Orbi is not the same mesh as Deco, Orbi is more like a router + an RE, so if we misunderstood it previously, we are sorry for that), don't allow users to change the channel manually either, which means when developing a mesh system, our developers have already taken all factors into serious consideration and choose the current one, the current Deco mesh system may not be perfect or even good, but we don't think it's just that awful or nonusable as some of you thought. If we need or we must do this change to allow you to change the channel, it will require a lot of research in the market and it is not that easy just like you said "just open the option", I think most users like you guys should understand it.
Hopefully, that answers your question but let us know if you need more details.
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Thank you for your kind and detailed reply. Months ago I started this topic without any hope for an answer, but a lot of people joined me, so I understand the problem is commonly felt. I was able to manually select Wi-Fi channel for a simple Operator-managed router, therefore I found very strange your state-of-the-art device cannot.
Now, I perfectly understand your position: give the customer easy of use. And I also feel that it's preferrable master mesh nodes, and not persons, can automatically and periodically measure signals and choose the best channels, synchronizing all other nodes in the network.
So my question to you is: if your nodes can automatically choose the best channel in 2.4 GHz band, why they should be fixed in the 5 GHz band?
If your mesh devices, with a new firmware, are able to change automatically and periodically channels in 2.4 AND 5 GHz bands, I'm sure all customers will appreciate as the best solution at all.
@other guys: what do you think about my proposal? Could it be fine for you?
RSVP
Best regards
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I appreciate the detailed response, and have a better understanding of TP-Link's resistance to this request. If manual channel changing were left in the wrong hands, customers could potential break their networks.
That said, it is ridiculous that the 2.4G band scans for the best channel but the 5GHz band doesn't. Both bands should scan for the best channel or both bands should have the option to select the best channel. I actually have a RF scanner. I can see every network in range, their channels, who makes the system, which silicon they use for the WiFi radios, AND other outside (ie. non-WiFi) interference. It would be trivial for me to select the best channel if TP-Link gave me the option.
Another point that could play into TP-Link's resistance to add a manual option: the wireless backhaul. If you Decos are connected to one another wirelessly, and they all don't use the same channel for that connection, the mesh is broken. I actually do not use the wireless backhaul at all. All 3 X60 units use Ethernet backhaul, so they can communicate regarding channel changes, etc without a wireless connection. For this sort of setup, there should be no concern about giving us the ability to manually change channels. I wouldn't be opposed to logging into each unit one at a time to change the channel. We know there's a web interface - just need to look up the IP address of each unit.
If you are concerned about changing channels on the 5G backhaul radio, leave it alone. But please provide a way to change the 5G client-side radio channel.
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TP-Link_Deco wrote
@MajorBulldog @alar @Saurabh_S @mrobberts @Chanda @TahmidSajjad @Levi8than
Hello all, sorry to respond late.
We have already noted all of your requests about choosing the wireless channels manually on the Deco system and they have been forwarded to the developers, they will publish new official firmware in the near future, not too long to wait, which will optimize the current channeling picking mechanism, it is suggested to wait for the new updates and confirm if that will help address any of your concerns.
I will try to explain why we don't give the Deco administrator the permission to manually choose a channel on the current Deco system, which may not precise but I will try my best:
Firstly, we need to clarify that the wireless channels on the current Deco firmware are not manually configurable as Deco automatically selects a 2.4GHz channel to use based on what it sees around it, selecting the channel that has the least interference. The 5GHz channel appears to be configured based on the region the device was manufactured for use in and they are apparently not auto-selected and are definitely not manually configurable.
Secondly, we need to reiterate what is the point of having a whole mesh Wi-Fi system in your network. The whole point of mesh networks is to give a seamless, unfettered, and performant experience for wireless networking, and thus a mesh network is "self-configuring" and "self-healing", the network automatically incorporates a new node into the existing structure without needing any adjustments manually by a network administrator and it automatically finds the fastest and most reliable paths to send data. If you change the wireless channel on the Deco nodes manually, it may give you the risk of losing the other Deco nodes and thus ruin your Deco system, you may need to start over again to reconfigure them.
What's more, it is not always easy to choose a clear wireless channel in your networks, you may need to test with all of them in order to find one that may be usable. Most importantly, crowded isn’t the same as busy, even though some channel scanning apps tell you one specific channel is busy, they don’t always measure other sources of congestion and interference. Non-Wi-Fi signals (like those from microwaves, Bluetooth devices, cordless phones, garage door openers, baby monitors, etc.) can all congest a channel but may not show up in a scan. So it’s possible that a channel can appear empty, while it is, in fact, saturated with other kinds of interference.
Last but not least, All other mesh systems such as Netgear Orbi mesh or Google Wi-Fi mesh, don't allow users to change the channel manually either, which means when developing a mesh system, our developers have already taken all factors into serious consideration and choose the current one, the current Deco mesh system may not be perfect or even good, but we don't think it's just that awful or nonusable as some of you thought. If we need or we must do this change to allow you to change the channel, it will require a lot of research in the market and it is not that easy just like you said "just open the option", I think most users like you guys should understand it.
Hopefully, that answers your question but let us know if you need more details.
@TP-Link_Deco Seriously, this response looks like it was written by someone with no knowledge of networking whatsoever.
I could pick the entire response apart, but I'll just note the biggest falsehood you wrote here. The Netgear Orbi does allow you to manually choose wifi channels, I know as I had an Orbi and replaced it.
Also, if you want to auto select the wifi channel, then tell your engineers to do it properly. There are only 3 non overlapping 2.4GHZ Channels (1, 6 and 11) and the Deco doesn't seem to understand this.
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The gateway and mesh APs for AT&T fiber also automatically scan for the best channel, warn you if they detect congestion on the current channel, AND give you the option to select the channel manually. For both bands. So yes, this is definitely possible.
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I still feel you should provide the ability to change channels.
I agree that if deco can choose a right channel on 2.4, why can't it do it on 5 ghz?
Also if Orbi has this option then it is surely implementable and why have you communicated false information? 🤔
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