No, they will not fix it, as they don't care about the customer. I'm selling my DECO set, and I will not recommend it to anyone. In fact, once a week I'm going to spend 10 or 15 minutes on this forum and say, how they are not paying attention to what community is saying (I advise you to also do it, so other people can live their lives in peace). Noone should by DECO device unless you are living in the area, where there are at least 100 meters to the nearest neighbour.

Same issue for me

It's a shame that you guys have still not been able to publish a firmware where end users can switch channels.

 

 

 

I wonder what calibre your R&D team is of.

 

 

 

This is not rocket science. Just bloody give us the flexibility to change channels. Even a $30 router has this functionality.

 

 

 

Do not revert with your stupid standard answers that your engineers are working on it... Thats all bull Sht. They are just good for nothing. Really frustrating. You guys have just ruined a good piece of hardware with your incapable software. 

 

 

@TP-Link_Deco  

 

Atleast have the courtesy to reply... 

@Kevin_Z Could we have an update on this, I'm at the point of switching and ditching based on this important feature not being available.

 

I have noticed there have been a number of updates in the last 6 months (2 that I know of) which have fixed bugs and improvements. Why hasn't this main feature been released yet? If the feature to choose the best channel was implemented (and it was clearly bugged) why has a fix for automatically selecting the least congested channel not be "fixed".

 

I realize how development teams work and that this feature "could" be a tricky addition as there are both UI and backend changes to be made but it's extremely important that this fix comes through soon.

 

But let me pose another question, is this problem solved in another release of a new product which is why you are not concentrating on an old product?

 

Be very interested to hear you response.

 

C

@TheDJMassive 

 

Excellent question... It could be this reason that they are coming up with the solution in a new product and they want us to upgrade to it... Hence not addressing this issue entirely... 

I have been pinging tp link on this but they choose not to reply. 

@jcsogo @TP-Link_Deco 

 

I have the same request for the Deco X60.  We must have the ability to change channels on both bands.  It is an absolute requirement if you live in a condo or apartment building.

 

It may depend on the WFi 6 silicon vendor you use and the APIs they provide.  I know for a fact that one of the largest vendors definitely provides that support and the OEMs that use that silicon ALL have that feature.  Some OEMs implement hourly channel scans, while others leave it to the user to select.  We need this option.

@MajorBulldog 

Tp-Link has turned a blind eye on this. 

 

Amazing...

 

Yesterday I updated my Deco M4 x 3 mesh system so that is now on 1.4.2 Build 20200727 Rel. 37987.

 

I used to have a problem with the 5 GHz being stuck on using channel 36 even though that was already heavily loaded. Fortunately I had a very kind neighbour, obviously with a better router than the Decos, where the channel could be manually changed. So he promised to do that and moved his traffic to channel 44 while my Decos stayed on 36 and everything seemed fine.

 

Imagine my surprise when I found that after the upgrade my system is now stuck on - you've already guessed it - channel 44 (instead of on 36)! This seems crazy. Does it always try to pick the most congested channel??? It's a bit embarrasing to go back to my neighbour and ask him to switch back...

 

Well, at least it proves that there isn't a hardware issue with the channel selection and also that they have at least one person working with support. Good news! That brings me back to my original question: Why is this so seemingly impossible to fix? And why hasn't there been any decent reponse in more than 18 months as to when the channel selection feature could be included?

 

@alar Dear @alar, dear all, when I replied to a very old mail in this blog, re-asking for a solution to the problem, I couldn't imagine my action would be so disruptive!!! A lot of people added their concerns about this lack in TP-Link firmware.

I'm very happy of it!

We must continue to ask for a solution!!!!

 

TP-Link, please answer us! It's your interest, otherwise it's a bad publicity for you!!!