Upgraded my wi-fi and now have a different wireless network. I can't seem to move my smart plugs to the new network. Tried to follow the instructions in the help section but because the plug can't see

We hooked up our smart switch and there is power going to the switch. We were able to connect it through the app, but the light won't turn on. The switch being replaced operates the porch light and tw

I think I know the answer but I don't want to be wrong. The line wire is stripped and wrapped around the screw terminal, and then continues to the next switch. Obviously I can't connect the wiring to

It should work automatically when the switch is connected. But I connected two computers. It gives an unidentified network error on both computers. No internet error ... Please help, I've looked every

I have just received an HS210 kit which has 2 switches. Instructions do not indicate if both switched are required on 1 circuit which has 2 3-way switches and 2 lights. Is one HS210 device sufficient

I have 1 black, 1 white, and a ground coming from my box... The switch has 1 white, 2 black, and 1 green. I tried attaching white to white, 2 black to 1 black, green to ground wire. Turned on power an