@CharlesZhao I don't own AX10, but I tested with Archer C6 v2 and was able to open the page without any issue using Mozilla Firefox.

@CharlesZhao If you haven't already set these wireless security settings, do so: Using Internet Explorer to browse websites is not recommended - check this article:...

@Michael-26 This could be caused by a strong wireless interference arround you (neighbour routers, MWO or other home appliances): Scan the 2.4 GHz channels around you with an app like WI-FI Analyzer...

@Poodle Reset the extender to factory defaults: Then go to Chapter 2 of your user guide to reconfigure the extender from scratch, connecting it to the new router. Ethernet port is used when you...

@andorose Yes, you can do that, just set the device in AP mode and connect to the wall port. Ethernet backhaul is more stable and wireless connection would be more reliable at your granny's flat. The...

@tmd273 Check if this Windows feature has been enabled on your son's laptop and disable it so the MAC address will stay permanent. Test (connect/disconnect the router's wi-fi) to see if MAC address...