@Polyanna Hello, If APP does not find range extender, make sure your phone is still connect to TPLINK range extender's WiFi signal, and turn off mobile data and VPN on the phone.

@Pi122 Hello, You could consider the range extender with a Gigabit Ethernet port and supports AP Mode: https://www.tp-link.com/home-networking/range-extender/?filterby=4860 Here are some of the RE...

@Thana Hello, Confirm your Tether app and RE's firmware are both up to date. May I know is there any device that already connected to RE by WiFi ? It is possible that router's wifi is not that week...

@Whiterock For failing to login Range extender issue, please refer to this instruction to do some troubleshooting at first. https://www.tp-link.com/support/faq/673/ RE will get a new IP address from...

@Masac Hello, The video shows the error is gone when adjusting DVR Time zone and Language settings, do you mean Tapo C210 does not work in that way? If so, as this issue is pretty unusual, to address...

@malli0 Hello, It seems that have created a support email with local support and thank you for time with troubleshooting. You could manually rotate the camera lens and see if camera is stuck when...