@max83 Thanks for the further information, you could try to contact local support Hotline or Email to check warranty with the forum information:...

@namenottaken Sorry that I did not fully get your question firstly, now I understand you have external IR Led for the outside environment. @Scuffer Thank you all for the suggestion on the IR Led, I...

@sajinnarayanan Appreciated for the case details I will escalate your case to the seniors and hope they could locate the problem.

@r1ch4rdNZ Hello, TX50E(UN) should support DFS channels or you could not see the WiFi signal when router is on the DFS channels. Did you try to use WiFi analyzer WiFi to scan for 5Ghz Wifi and also...

@princery Hello, Thank you for your reply, you could try 5Ghz channel 36/40/44/48, not on DFS channel or it could be unstable Turn off Band steering/ Whole Home WiFi/ Channel or WiFi optimzing on the...

@tom44 Thank you for the further information! For test purpose, you could try to manually set up static IP for laptop within router's IP range as the guide here see if that helps with stability:...