@seamuswarren Hello, Hope you have a good day! We do not have time-lapse feature on the plan, but this sounds an interesting feature. I will record your suggestion first for further evaluation, thank...

@alvaro123 Hello, Thank you for your valuable feedback. From cloud one of the Tapo C100 is the on the old firmware. Please ensure Tapo C100 firmware are up-to-date on APP:...

@Captain28 Hello, May I know could camera be powered on right now? You could try a different power adapter if you got one, and try a different power socket for camera. Try a factory reset as photo...

@NG5 Hello, Thank you for your feedback, may I have a photo showing the colored streaks? If the Live view page is still partial visible, click on Auto button on the right top Live and switch from...

@DiegoARG Hello, May I know did you try a factory reset on the Tapo Camera? It is recommended to factory reset camera until camera says it is being reset. Here is a guide to factory reset camera:...

@Navman Good day, Thank you for your feedback. May I know do you use any DVR/ ONVIF software to control the camera? If so, you could change aspect ratio to 16:9 and see if that helps. Or you could...