@arno65 Hello, Sorry for the late reply. Please check the back label and confirm the unit is the WPA4220, the wireless unit (check model & Mac ). Later identify that WPA4220 unit on tpPLC Utility,...

@ssh Hello, If you already have some tp-link powerline units in the house, it is recommended to choose powerline devices with the same powerline speed for the best performance. Please check 2.There...

@RoyalFool Hello, May I know when fire stick reports Error, does your mobile phone or other device have stable Internet from WPA4220 WiFi? You could try a different wall socket for WPA4220 extender...

@conlan42 Hello, It is possible that the new KIT does not pair with the old one. You could try to repair them as instruction here: Unplug the AV600 new KIT, plug in the old AV500 KIT and make sure...

@Cento Hello, You could have a wireless AV1300 connect to main router as the main router , but main power line adapter has to connected to router via Ethernet cable. Connection should be as below:...

@Eko777 Hello, The change of light in the Activity zone will also trigger a motion Detection, you could lower the motion detection sensitivity. We would like to follow up your case via email with...