@Chip2021 Hello, To connect to a New Wifi, please factory reset RE ( reset: with RE powered on, use a pin to push reset hole for about 10 secs until most Leds flash once) We have a setup video that...

@BigWB Hello Tether app is to set up the range extender or manage tp-link Range extender, but it is not a necessisty, you could remove it after installation. If you are use Tether app remotely, it...

@JulioC Hello, Please make sure Range extender is using a different SSID or Wi-Fi name from router so we could tell if client is connected to RE or router. And range extender's WiFi Led 2.4Ghz or...

@screenname777 Thank you for your reply, the unit should be defective from your information. You could try to contact local technical support to check if that device is still in the warranty or not....

@Amitnik Hello, Here is a new firmware for RE650 EU V1, please download and update firmware for it : RE650(EU)_V1_201112

@GuidoVdS Hello, May I know the firmware version and hardware version of your RE300? RE300 V1 EU version firmware has updated and improved OneMesh feature Please make sure the firmware is update on...