@Madaldo Hello, sorry for the late update. Please confirm your Tapo app is the latest version. Do you mean you could see Liveview on tapo camera but not the playback under local network/ cell phone...

@Kittycam Good day, Please update your Tapo app to the latest version first in Google play or APP store. If still the same problem, can you give a short video clip for this problem and the tapo app...

@niwde88 Hello, Thank you for your update. As the issue is a bit special, we'd like to follow up your case via email and escalate it to our seniors, please check your inbox email title ’【Forum ID...

@Cecil_ Thank you for your suggestion, to better assist you we'd like to follow up your case by email. We sent you a beta firmware for TL-WPA8631P(EU) V3 via email and you could give it a try, please...

@Yiiiha Thanks for sharing May I know the model of your mobile phone? Many thanks.

@Tonybee Hello, The Tapo camera supports a microSD card with up to 128GB capacity, which should be formatted in FAT32. If the camera cannot format the card or the recording is not working properly,...