Forums/
Tapo Smart Camera
2021-04-19 06:48:01
@RobinJohn_India Hello, Please unplug the power cord and plug it back in, wait for 2mins and make sure camera boots up completely. With camera powered on, press the reset button for 10 secs and...
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Forums/
Powerline Adapters
2021-04-19 06:22:20
@Woody11 Hello, If you tested multiple powerline units and all got the same flashing house Led when plugged in the house extension sockets, it 's more likely powerline environment in the house...
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Forums/
Tapo Smart Camera
2021-04-19 06:14:50
@Myt Hello, If your Tapo camera goes offline on tapo app every time when phone switches to cellular data (3G/4G. Please kindly try some suggestions mentioned in this thread on #4 and help confirm...
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Forums/
Tapo Smart Camera
2021-04-19 05:56:23
@Criola Hello, A secured Wi-Fi is required to set up tapo camera. Tapo devices including tapo camera only support an encrypted Wi-Fi network (WPA/WPA2-PSK), not an open Wi-Fi /portal Wi-Fi .
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Forums/
Tapo Smart Camera
2021-04-19 02:53:58
@Nuno00 Good day Thank you for your feedback. May I have a photo of your Activity zone settings, and a screenshot of the moment that car passes & related motion detection message(Tapo app-- Envelop...
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Forums/
Tapo Smart Camera
2021-04-19 02:32:27
@Alex_79 Good day, Thank you for your feedback, we sent you a beta firmware for tapoC310 which optimize the activity zone part via email, email title '【Forum ID259926】', please give it a try~
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