@MohammedTTT123 Hello, Username: admin Password: admin Username and password are both ‘admin’ in lower case, if the above does not work, you could try a factory reset on rage extender and try to...

@GeeJayKay Hello, Range extender is designed to use indoor and mostly work a with home Wi-Fi router, which is normally around10 meters away from the AP/ router (real distance varies according to AP's...

@yee.mingchu0905 Hello, Thank you for your feedback. Please adjust the direction of antennas and see whether that helps. It is recommended to try a computer of a different motherboard if possible....

@KapilSetia Good day, The issue has been fixed on the Tapo app 2.3.33 (Andriod version) , please update to the latest Tapo app and feel free to let us know the issue is gone or not. Many thanks If...

@Dinosaur1 Hello, May I know the hardware version your WPA4220, are they all WPA4220 V1? It is recommended to plug 1 WPA4220 at a time, connect to its Wi-Fi, and try to login via "tplinkplc.net" or...

@TimWillis Hello, The new device you purchased looks like a range extender, which is different kind of product from your old power line extender. Range extender normally connects to AP/ router by...