@Aussie_Pete @Phil To better assist with the issue, we created a support email with forum ID 243876 for you to do some further troubleshooting. Please check your mailbox later, and let us know if the...

@maalrivba Hello, Thank you for your valuable feedback. Do you mean your phone could always login tapo app except when using (Telcel Mexico) network? May I have a photo of the Error message when you...

@Jasz74 Hello, Deco Mesh is different from tplink oneMesh, and they could not build a Mesh between each other, please check Q1 in this FAQ : https://www.tp-link.com/support/faq/2690/ Deco itself...

@Nascent826 Hi, It looks like reinstalling the official driver helps with the issue. Disabling the old wireless adapter is a good idea, I also updated my answer in this thread, thanks for sharing!

@dohrli Hello, Please Enable WLAN auto config on Windows computer https://www.tp-link.com/support/faq/306/ Press Windows Key + R and enter “services.msc” followed by the ENTER key. Find “WLAN...

@atxx Hello, Thank you for your detailed reply. To address the issue and try to fix it, we would like to have a specialist look into this further via email -subject with forum ID ' 264230 '. Please...