Hello everyone If your Tapo camera works fine when phone is connected to Home Wi-Fi, but goes OFFLINE or Unreachable, you could try some suggestions here: Turn off or lower Modem/ router Firewall...

@C3dric85 @Ula Good day, Thank you for your feedback , most of the time APP / firmware update are pushed in different batches rather than to all devices. Therefore, you may find the devices of the...

@chris3991 Hello, Sorry for the late reply. Do you mean there is some unstable issue on your camera and Led is Flashing Green, you could try some suggestion here: Turn off the firewall on router/...

@JollyJot Hello, Sorry to hear that you got some troubleshooting set up the camera, the hotline could be busy on certain time , you may choose another time to call, To address the issue and try to...

@Aussie_Pete Good day, It sounds like a temporary suggestion but glad to hear that helps with the unstable issue on your camera, thanks for your sharing!

@orbistat Hello, Tapo C100 ’On screen Display ' option does not work properly on APP 2.3.33, our engineer is looking into this issue and will try to fix it. Thank you for your valuable feedback.