@Norman56 Hello, It is recommended to double-check the Photo/Album/ folder or path of tapo app and see video is saved there If not, may I have a short video of the phenomena? Thank you. Please also...

@Numline1 Hello, 1.1.9 is the latest firmware for Tapo C200 V2 now, Tapo C200 V2 1.1.9 should support Onvif PTZ , just give it a try. If it does not work, please let us know what software you've...

@Ojos Hello, Tapo Care could either work with SD card recording, or NVR recording. NVR is a hardware device for the recording and camera management( purchased by users separately), if you do not own...

@Matt_86 Hello, Try to resintall Camera control software after that and see if it ask you to create a new Login account. You could try a factory reset NC camera , and create a new login password when...

@ONaden Hello, Please make sure TL-WA850RE firmware is up-to-date (select hardware version first before download corresponded firmware) https://www.tp-link.com/support/download/tl-wa850re/#Firmware (...

@Fred- May I know the model number of AV600, like TL-PA/ TL-WPA on the back label. Make sure AV600 firmware are up-to-date: How to update the firmware using tpPLC Utility (new logo)?...