@NCmoi Hello, Please disconnect the cable between router and tp-link device and see if you could save settings. It is recommended to change a different Web browser or a different device (a different...

@Tunir Hello, Thank you for your reply. May I know tapo setup failed at which step? Please share a photo of the Error message with us, thank you. If the set-up failed at the last step after you put...

@Jim_Foster Great, thank you for your update, glad to help~

@Ballymoss9018 Hello, Sorry to hear that about the problem on your WPA4220, to locate the fix the problem, can you help confirm some details: When powerline device crashes, does the wifi disappear on...

@Iceraider12 Hello, Here is the latest firmware for RE650 (EU)V1 please confirm your device is on the latest firmware Please confirm the ping is okay when the same device is connected to router's...

@SuudoXR Hello, Thank you for your update, unfortunately that should be the design on the plug software, it tried to access Internet all the time.