@KTSW Sorry for the delay. Did you still have the same issue? Was your main router Archer C5v? When the pairing process failed, what is the LED light on the camera, green or red? Thank you very much.

@Subpa Hi, If you want to factory reset the camera, please press and hold for at least 5 seconds until the LED blinks red; After the factory reset, if the camera still had no change, I am afraid...

@g.g. Hi, Normally the default Wi-Fi is only used to help APP find the camera and during the setup(After logging into the APP), the internet service is not required; I checked under your TP-Link ID,...

@Kerem If the connection between the RE305 and the router is not stable, please refer to the article first to do some basic troubleshooting, then get back with some details:...

@Uzume Hi, Currently, there is no plan to change the default mode from 'on' to 'off' yet. If the smart light did not power on after the power outage restored, it would lose the connection to the main...

@Batanoiu Sorry for the delay. Did you still keep the smart lights? If yes, can I have a picture of the error message when it failed to enter pairing mode? Here are some suggestions for you: 1.swap...