@sim_uy Hello everyone, Please confirm your RE505X / RE605X firmware is the latest, if not, try to update the firmware manually to the latest first, then check again if it can connect to the cloud....

@AntonioPS Thank you very much for your feedback. Currently, there is no way to compress the live view video and recordings; We will keep attention to similar feedback and report to the senior...

@HairBandReject Hi, For the Two-way audio, it worked on the simplex mode which means either talking or listening, not together; Based on what you have described, it seemed like the audio on the other...

@Neildb Thank you very much for the feedback. I could see the current firmware on Tapo C200 is 1.0.17 Build 201111 Rel.74534n(4555) and do you want to update to firmware 1.1.8? What is your current...

@FPLondon Hi, Can I have some pictures of your 24-hour recordings on the camera? How did you find out the continuous recording is only working when you open the APP? no previous video clip when...

@omreilon HI, were you trying to say that; you only want to receive alerts/notification only to those who come in and out of the studio, from the door; After setting up the Line crossing through the...