@Koooi Hello, Thank you for your valuable feedback, please confirm your camera has a Green Led. If turn Wi-Fi off on your cell phone, does the camera reachable when you use mobile data ( phone not...

@mtundu2 Hello, So far I did not hear a plan to customize notification sound for Kasa camera, Kasa apps use the same notification sound as your phone, you may check if that can be customized on your...

@johnathan456 Hello, Regretfully there isn't an option to change hostname for smart plug on Kasa app. Kasa app only allow to change Device Name from Kasa app--Device settings (Kasa app--tap the name...

@Kassaa Hello， Sorry for the late response, you could try some basic troubleshooting here: 1. factory reset plug : with plug powered on, press ' settings' (looks like a gear) for more than 5 secs (...

@Harlo1 Hello, Sorry for the late update, from your description, kasa devices failed to connect to main router's wifi at the last step of setup. It is recommended to verify router's wifi password of...

@Maleko Hello, Sorry for the late update, KL110 V1 & KL130 V2 auto reboot issue has been fixed on the new firmware Please confirm your smart bulbs are on the latest firmware (Kasa app-- Settings---...