@JSilva Thank you for trying to help. Speed will reduce when signal transmitted through power line, the actual speed could be different under different power line environment. You may have a check...

@chazzer66 Hello, May I have a photo showing the firmware ' 3.2.4_902114_190506_901' ? The Device XX on Utlity is the MAC address on the label of your powerline unit, please send us a photo of the...

@MP2021 Hello, Here is similar thread and that customer found its router's LAN port issue,you could also start troubleshooting from router and here are some suggestions: 1. Please connect a computer...

@JustinSB Hello, TL-WPA8631P KIT has a wireless adapter and a wired one and they use different firmware. TL-WPA8631P: Wireless adapter TL-PA8010P: Wired adapter 2.7.0.44-02_801133_200717_902 is...

@STRC21 Hello, 'Unknown device' in device manager means its hardware has been detected. You could try to manually install the adapter by upload the .inf file....

@kashr Hell, You could Disable the Enable the network adapter and see if it could work properly. Please try this latest chipset driver for and see if help with the issue:...