@TitaRain Hello, RE should receive stable Wi-Fi at its location, and it is recommended to put RE in the halfway between router and the Wi-Fi dead zones. Please confirm you are enable OneMesh in the...

@Machi23 Hello, If the main issue is on firmware update, it is recommended to create a new thread, and share with us a link of the firmware which you are trying to update to.Please check the back...

@Josephc Hello, Thank you for your valuable feedback. May I know, do you use RE in RE mode or AP mode? If the 2.4Ghz Led goes OFF on the range extender when issue happens, please confirm other...

@Smells @DesignerGirl The latest Tether app supports synchronizing the security type from router, so you should not meet ' weak security' warning on IOS device after installing devices in the Tether...

@DesignerGirl Hello, Thank you for your valuable feedback. ' Weak security' on IOS devices has been fixed on the latest firmware of Range extenders. Please confirm your RE is the on the latest...

@Stevens Hello, We do understand your frustrations and we really wish that we could accommodate you, however sending back the faulty product is required to get a replacement according to our RMA...