@JustinSB Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into this...

@PleaseHelpMM Hello, tpPLC APP only supports WPA4220 V2 and above hardware version. May I know the hardware version of your WPA4220 on its back label? https://www.tp-link.com/support/faq/46/ Here is...

@Jaggy If multiples device got the same issue, it could be bad contact on the wall socket , can you plug RE in a power strip and see if that helps. After factory reset, if you have not set up RE with...

@TitaRain Hello, Do you mean router have Internet access, RE has all the LEDs On but has no Internet ? Please reboot main router and check if RE could get Internet or not, please check the IP address...

@Tim123 Hello, Please make sure PC and Moto G7 are still able to router's Wi-Fi. Reset Moto G7 wifi settings on the phone and reconnect to RE's Wi-Fi. If possible, locate RE closer to router and see...

@JosephcHello, Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into...