@Massimo-PC May I know double-check the model number of your camera, is it Tapo C200 or NC200 ? (Tapo C200 ) https://www.tp-link.com/home-networking/cloud-camera/tapo-c200/ (NC200 )...

@faplap Thanks for your detailed information, I see our senior is following up your case now, please free to let us know if there is any update. Thank you.

@Rogge Glad to know the issue is resolved, thank you.

@JuliuszSzweda Hello, For the Error code in device manger, if possible update Windows 10 to the latest version. Please refer to this FAQ- Case 4. Error code pops up on the Device Manager catalog...

@Aselith You could check if router have any settings for clients to choose a preferable band, if not, please use different SSIDs for 2.4Ghz and 5Ghz, and delete the 5Ghz wifi profile on your...

@Ashish25 Feel free to let us know the update, thanks!