@ankit138 If RE could not detect the 5Ghz of router, it is possible that C6 is on Band 4 channel, (EU) version RE does not support Band4 on its hardware. It is recommended to fix 5Ghz Wi-Fi channel...

@Aminrdx Hello, This thread is for TL-WA850RE and Hitron router, may I know do you have a Hitron router? For RE failed to connect to Internet, here is a related thread with troubleshooting...

@DaveLohan It is regretful to hear that about your time and cost with the troubleshooting, we will try our best to help with the issue if the issue is with power line unit. I will create a support...

@BobJones Thank you for sharing all the detailed info, we have created a support ticket to and our seniors will look into this further via email. Please check your mailbox later, thank you

@MACNAM Hello, Thank you for your suggestion, currently I do not see a Kasa Care Plan for Malta , and we will forward your feedback to our team for further evaluation. For Kasa care not available to...

@AllanB It's great idea, we will forward your feedback to related team for evaluation.