@Julienne Hi, glad to know the latest firmware update works. Just let us know if you have any other inquiries. Good day~

We recently received some customers' feedback that some particular laptops with Intel wireless adapters supporting 802.11ac cannot detect the wireless signal of our Deco X60/X20's Wi-Fi network,...

@Tukker Hello, apologies that you are not satisfied with the current firmware, while we have already mentioned this that this manual channel selection request has been forwarded to our developers to...

@3skrt Hi, thanks for all the detailed info as for now. Just to confirm, can we have the screenshot of the Deco web GUI that how are the three X20 connected and how are they placed in your house? As...

@LDE Hi, thank you so much again for the valued info. Is it possible to share with us the link rate on the Powerline Utility when using the WPA4220 KIT? We just want to confirm if that link rate is...

Hi @kiliclat, To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need, thanks.