@TalCh Hello, thanks for reporting. I remember you have reported a speed issue when using the Deco devices months ago, and it was concluded that the speed or signal was cut down by the thick walls in...

@NanoG6 I see, I understand the issue now. So you just want to ping this specific client in the Deco LAN? Or do you actually want to visit it? If you want to access it, you may try to add the...

@Vinitkumar.V.G Hello, may I know the LED status on this X20? It's recommended to unplug this unit for minutes and then plug it back, wait another two minutes and then reset it again. Then try to...

@DanielFromItaly Hello, thanks for reporting the issue to the community. Could you please check some basic info, and we will try to figure it out? 1. Ensure the Deco M4 firmware is up-to-date, which...

@Waldpyk Hello, thanks for sharing. So the iPhone/iPad display issue and roaming issue is resolved with this beta firmware or not? If it is resolved, please keep monitoring and let us know if you...

@Cicero_Neto Hi, thanks for reporting the issue to the community. Can you please try to upgrade the Deco M5 firmware one more time via the web interface? You may refer to the below to do that:...