I'm getting an EAP225 replaced under warranty but couldn't find any information on provisioning it with the config from the one being unprovisioned. Any suggestions for a seamless transition? I'm...

Problem came back and Customer Service had me swap the two EAPs. The problem followed the EAP and they authorized a RMA.

Today, I contacted Customer Service about my problem and they made me do a factory reset and replace the Ethernet cable between the power injector and the AP and everything came back to life. I was...

@unmesh It happened again. Before power cycling it, I checked to see how much was functional and I could ping the unit but not establish a SSH connection

@John1234 If I power cycle the EAP, it reconnects to the controller and everything is fine. The next time this happens, I will check if it still responds to ping. Since I have wired devices too, it...

I have two EAP225s configured the same way with wired backhaul but one of them loses connection to the SDN controller every few days and I have to power cycle it to re-establish connection. Both are...