@Kevin_Z While my some wireless devices can't get internet & others can't connect, I've turn on mobile data on my phone and goto TeamViewer to browse my pc and save the network log. At this time...

@Kevin_Z Network Diagram: When all devices get cut off, the led status of the deco m4 still WHITE. In the meantime, my pc which connected via LAN still connected to the deco and the internet on the...

Hi, I am using the deco m4 single unit because my home covers the single unit. Few days ago I've purchased the deco. Now a days I'm facing a weird problem. Deco disconnecting all my device all of a...

@Kevin_Z Kevin_Z wrote @Rafid_Anjum There is no option to change the encryption type. And the Deco supports WPA/WPA2-PSK mixed. For those devices which support WPA2, it will choose the WPA2-PSK...

Hi, I want to change my wifi encryption system from WPA to WPA2. I can't find the option to change it in the deco app or the web admin panel. Help me to change the Encryption of my deco !! Have a...

Hi, I am new to Tp-link family. Purchased my deco m4 single unit yesterday. I can't use my deco because of mac address. My ISP control the mac address of their users. To connect my device to the...