@pacomelesautres Hi, for this issue, please check the operating system of the Linux. Since the adapter TL-WN823N V2 only supports operating system for Linux (kernel 2.6.18 ~ 3.10.10). If it supports,...

@dawid123 Hi, for this issue, please confirm the below information first. 'Basically it's not the connection problem. Dongle randomly disappears from devices and putting it out and in helps.. for 5...

@PrincePhoenixTr Hello, We will email you what to do next, please check your e-mail box. You may receive an e-mail from TP-Link. Thank you!

@jasechiu We will email you what to do next, please check your e-mail box. You may receive an e-mail from TP-Link.

@hirenpar Hello, You may need to contact the local tech support to check the warranty cause the device seems faulty. https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support Good...

@PrincePhoenixTr Hi, if the previous suggestions don't work. Please check if your desktop can connect other Wi-Fi networks without issue such as the hotspot of your phone, your routers' Wi-Fi...