Hello, You say when you adopt the EAP, it will tell you "Failed to send adopt command to AP". Normally it is related to the network topology. When the Omada Controller tries to send the adopt command...

Hi Lynild, From your description I think the IP address of the EAP are not in the same subnet with the Controller host. You can try to ping the IP of the EAP in the Controller host, to check if it...

Hello, Do you mean that when you try to open the OC200 on the https://omada.tplinkcloud.com/login, you get a "Failed to connect to controller", yes? 1. Please make sure that you bind your TP-Link ID...

Hello Davidy, Do you mean that you cannot connect one client to your EAP110-Outdoor? Here are some suggestions for you: 1. Upgrade your firmware to the latest version. We often release a new firmware...

Hi R1D2, Re 2) I know that upgrade works through cloud access. My question was why »Manual upgrade« option disappears through cloud access thus forcing physical (direct) access from LAN to OC200 in...

Dear friends, We are glad to share you that we have published Omada Controller 3.1.13 (Linux), which mainly adds RADIUS Accounting/Controller migrate and Site migrate/log for some portal...