Hello @FERRAN , According to your description, you have a slow speed when you connect your client device to the EAP. How did you test your speed? What the speed you mentioned is the wireless speed or...

Hi @Baronius , We are happy that you can launch the Omada Controller now. But as you said, the DB server is not started, it means the Omada Controller doesn't run successfully. Please re-open it and...

Hello @eapeap , We can unauthorize the cliet on the Controller to disconnect the client from the network. When the client is disconnected from the network, we can see that there is a "stop" packet...

Hello @kaina ， Please make sure that your Controller host (laptop) is connected to the router via an ethernet cable. You can also close the firewall or anti-virus on the Controller host and have a...

Heelo @Moses_89 , From your description, I guess that the EAP device may be bricked. In this situation, we can do nothing for this. You can try to contact local support to ask for a RMA.

Hello @Marketroid , Normally this issue is related to the wireless environment, because there is much interfere in the environment which will affect the wireless signal. For this issue, here are some...