Hello @sportq , Actually, the latest firmware of EAP is 2.3.0, you can download it from the offical website: https://www.tp-link.com/en/support/download/eap245/#Firmware From your description, I...

Hello @Dscratch , 1. Both your EAP device and Controller host are all connected to a router or switch, yes? Please make sure that they are in the same subnet, or they cannot communicate with each...

Hello @Downsbri000 , 1. As you said the cable is customed by you, you can try to change the cable and have a try. 2. Besides, you say the EAP is not responding, so what's the detailed phenomenon? No...

@Patmann03 Do DHCP reservation on the Router for these EAPs, or the IP address of the EAP may change when the lease time is over. Besides, set static IP address on the EAP.

@SoDoWarts We have the corresponding information about them in TP-Link Offical website. For the EAP225:...

@HowardMSmall As you said, the eight one has the internet issue. For this, here are some suggestions: 1. Reset the EAP and try again. 2. Please upgrade the firmware to the latest version, we will add...