@DylanW Thanks for getting back. Can we have the driver version as well as the system info of the Windows 10? You may get those by referring to this article: https://www.tp-link.com/support/faq/2722/...

@fohlzmhdbskpgul Thank you very much for all the info you've provided. The engineers will email you in 1 business day, please check your email box later.

@sharpor Thank you for letting us know the issue process, we hope the AX50 will just work fine for you. Have a nice day.

@-M- Thank you again for getting back. We confirmed already, there is only one SSID after disabling the Smart Connect. If you need two for the 2.4G and 5G, you need to modify it. Your other...

@AkashPaul Hi, we actually assume there is a DNS resolution issue in the network, the DNS server from your ISP may not be stable, it is suggested to change the WAN/Internet DNS server on the C20 to...

@Luka_P Glad to know the beta firmware helps. Do let me know if the issue is fixed or not.